Access to Quality Medical Care Wherever You Are
Help24 TeleHealth Online Clinic is a digital medical space that provides confidential and free telemedicine services to people living with HIV (PLHIV) and key and vulnerable populations (KPs) affected by HIV in Ukraine. In 2025, we continue to provide qualified medical assistance and expand access to healthcare services for those affected by war, forced displacement, or limited access to traditional medical infrastructure.
Help24 TeleHealth Online Clinic is part of the Help24 TeleHealth platform. The platform offers two main formats for medical consultations: through the Help24 TeleHealth Portal, and the Help24 TeleHealth Online Clinic. Both options provide high-quality medical assistance, but there are important differences that make each of them unique and useful depending on your needs. Explore the advantages in our comparison table.
Our mission is to provide high-quality, accessible, and continuous HIV-related medical care for PLHIV and key populations through modern telemedicine solutions that meet the highest standards of safety and confidentiality.
What Does the Help24 TeleHealth Online Clinic Offer in 2025?
Online Doctor Consultations
- 25+ qualified specialists, including infectious disease doctors, dermatologists, and others.
- Specialized consultations on HIV, tuberculosis (TB), viral hepatitis, STIs, PrEP/PEP, antiretroviral therapy (ART), treatment of comorbidities, mental health support, and referrals to other specialists.
- Medical assessments, recommendations, prescriptions, and treatment adjustments are all available online.
How Does It Work? Help24 TeleHealth Online Clinic operates through Telemedicine Cabinets located in three partner healthcare facilities in Kyiv, Dnipro, and Khmelnytskyi.
Doctors in these cities provide remote consultations via the Help24 TeleHealth platform in specially equipped telemedicine offices.
At the Help24 TeleHealth Online Clinic, You Can Receive:
- A virtual visit with a doctor
- A full consultation with a qualified specialist online
- A referral for other available free services
- Remote prescriptions and treatment monitoring
- Access to a wide range of HIV and STI prevention services
- Pre-exposure prophylaxis (PrEP) for HIV
- Mental health support services
- HIV/STI testing and counseling
- Online referrals for additional medical services if needed
- All other services available at our partner healthcare facilities and Telemedicine Cabinets
Why Choose Help24 TeleHealth?
- Accessibility – Online consultations available from anywhere in Ukraine and abroad (a Ukrainian phone number is required).
- Free of Charge – All services are completely free for clients.
- Confidentiality – Secure data storage and full protection of personal information.
- Quality – A team of professional doctors working according to modern national and international standards.
- Convenience – Get medical help without visiting hospitals, in a comfortable and stress-free environment.
- Inclusivity & Tolerance – Non-judgmental, professional support with equal access to care, regardless of HIV status, age, gender, sexual orientation, gender identity, or lifestyle.
How to Access Our Services?
- Register and verify your account at h24.org.ua
- Choose a doctor and book an appointment
- Attend your online consultation and receive medical recommendations
- Manage your health through your personal account, where all your consultation records and lab results are securely stored
📌 Learn more and book an appointment:
Help24 TeleHealth Online Clinic – h24.org.ua
List of Doctors – https://h24.org.ua/doctors
🤝 Help24 TeleHealth – Always Here for You, No Matter the Circumstances! 💙